Just because everyone lives in a house, it doesn't mean they know how to build one.
By now you probably know that being without a website today means the same as not having a store front 40 years ago. It's professional suicide and you're allowing all sorts of foot traffic to stroll by. Well, the Age of Malls and store fronts is over as websites spring up all over the digital world. You're good at what you do and that's why people pay you (and your employees) for your expertise and know-how. Even if you want to engage in website Do It Yourself (DIY), ask yourself this question: 40 years ago, would you have built your own store front?
1. ‘Hire' your friends and relatives via free lunches to pound in shingles and lay on roofing tile (i.e. write content and code, and figure out Google ‘algorithms')
2. The satisfaction of being able to point out to your investors and inheritors that it's all hand-made (Write press releases and Pinterest photos of it!)
3. Saving money to plow back into your business branding.
1. The roof leaks and the customers aren't impressed with your Bucket Technique (the mysterious problem with the shopping cart or microsite)
2. Nobody can find your hand-carved front door from the street (the great Flash design can't be seen by 50% of your target market: Apple-loving customers)
3. The toilet always overflows, because the pipes were installed on a slightly wrong gradient (you bought the wrong size server and there are constant shutdowns)
4. Three years to finish the storefront ate into your profit margins (your expertise may be wasted on figuring out how to make something work, as your core business gets neglected)
It's not the responsibility of Facebook, Google or Yelp to determine the consistency of your branding and message, so know the answers before you DIY:
Customers, these days, are more impatient online than ever. KISS Metrics says that there's a 25% greater chance of ‘page abandonment' after it takes a website 4 seconds to load on a computer, and over 50% of people will abandon a page loading on their phone after 20 seconds. 44% said they'd tell their friends about a bad website experience. Every 1 second of delay means a 7% loss of conversions (people not buying from your site).
If you don't have time or money to lose, it may be worth asking a pro to build you a website – so you can get back to doing what you do best.